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The root of this is really simple economics: someone downloading 100GB of data per month costs Comcast a lot more than someone using 10GB. At some point along the line of how much you download, Comcast stops making a profit on a per-user basis, and starts making a loss. At that point, unless you cut your usage, they're really better off if you're NOT a customer.
Comcast hasn't set that 250GB cap in a vacuum: that's probably close to the point at which it starts to lose money on a per-customer basis (and in fact, that point may even be lower - it may have decided it can afford to subsidize customers who use, say, 100GB-250GB in the short term simply to have a higher cap).
1. Comcast is screwing the guy who only uses 2gb.
2. Comcast is complaining about a non-existant issue. Since there are LOTS of 2gb using people, and FEW 2TB using people. It all evens out. Now, as time progresses and more services become available over internet. The numbers will be reverse.
If you ask me, comcast is simply trying to increase their profits by curbing those who use a lot of throughput. What for? That's to be determined. Perhaps they need more profits to expand their network, make it bigger, make it stronger. Lets look at the big picture here. Comcast has increased their network strength 3 times in the past 3 years for the sake of remaining competative (in the states at least, there's some countries that kick our ass on bandwidth).