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Disqus and FriendFeed Rock Again [Good Customer Service]

Started by Duncan Riley · 11 months ago

As we reported earlier, Disqus released its new version today with support for local comment storage and a range of other features. Part of the upgrade was a brand new WordPress API plugin, the non javascript plugin that allows comments to be seen by search engines on the local site, and the m ... Continue reading »

19 comments

  • Shey

    11 months ago

    I also praise the Disqus customer service -- my deleted threads were showing up on my Disqus community page (a serious issue because some posts where deleted b/c of conflicts of interest). Daniel and the team fixed the issue within the hour.

    Cheers Disqus!
    reply
  • fnazeeri

    11 months ago

    I had a totally opposite experience with Disqus. Had a major issue (IMHO) when old comments didn't migrate over. I got no response on the Disqus help forum (or via email to support). Then I commented on a post on AVC about Disqus that my experience sucked (and then suddently I got some attention). Only later to find out that Disqus doesn't support comment migration on Typepad (which was totally not clear up front and the instructions are very misleading on this topic). So now I'm left to roll-back which sucks because I have Disqus comments and old Typepad comments. This was supposed to be easy. More at http://www.altgate.com/.
    reply
  • johan horak

    8 months ago

    Hi Thanks for this post. I got hold of searching for and integrated solution. Would it not be nice if the comment systems from Disqus and FriendFeed could be integrated? I see there's already a debate on about the issue http://disqus.disqus.com/friendfeed/
    reply
  • jhon

    5 months ago

    thank for your info, I will try to use it
    reply
  • Customer Retention

    5 months ago

    Great post. I found this as well searching on google. It was exactly what i needed to fill my thirst on disqus.
    reply
  • Lorne Fade

    5 months ago

    Disqus is the revolution of commenting in web 2.0. A definite move up from the standard blog comment system, and one that is going to be around for a long time hopefully.
    reply
  • markayi

    5 months ago

    discus is a new rocking tools for managing blog commenting and i really love it
    reply
  • book cover designer

    5 months ago

    I'm quite new to Disqus. but what you write in this post is really good and very informative. I think it will help me in the future. Thanks for the great work
    reply
  • Brad

    4 months ago

    I've had to engage Disqus support twice since I started using it. They responded very quick and took care of the issue both times. Before Disqus I tried Intense Debate and have to say that their support was a little slower to respond compared to the folks at Disqus.
    reply
  • Fishing Vacation

    4 months ago

    this is my favourite blog now
    reply
  • freebies gal

    4 months ago

    good news!
    reply
  • Marco

    4 months ago

    Thanks for this post
    reply
  • Refer4Freebies

    4 months ago

    i have had a great experience with disqus, the few problems i did have were sorted out by customer services pretty quick
    reply
  • JhonGalindo

    4 months ago

    nice article:>
    reply
  • Travel Guide

    4 months ago

    disqus is really great tools for managing comment and i really love it
    reply
  • Kevin

    4 months ago

    YOu've really got me interested in friendfeed now. I like Disqus and was looking for something like friendfeed but found a lot of garbage information out there. Thanks for the insight and I'll look into this. I really would like to connect with more people llike me who just love fishing!

    Regards
    reply
  • golfman_story

    1 month ago

    What a useful post here. Very informative for me..TQ friends...

    http://modestadventurer.com
    reply
  • john99s

    1 month ago

    I found your blog on google and read a few of your other posts. I just added you to my Google News Reade . Keep up the good work. Look forward to reading more from you in the future.
    reply
  • graceglmcooke

    1 week ago

    Can we say "WOW"!? How about "above and beyond"? "Going the extra mile"? I was going to email him back about this problem later today, but he beat me to the punch and I’m surprised beyond words.This issue had absolutely nothing to do with why I originally emailed support nor did my problem involve him needing to really check my website. Despite this, he did a check up on my hrsaccount site anyway! Everything was resolved quickly and easily. I’d say this is the best customer service I’ve ever received and it’s giving me butterflies.
    reply

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